F.A.Q.

Below are ansers to many questions that we get frequently. If you don't find what you are looking for please feel free to contact us. We would be glad to have a conversation with you.

Q: HOW MUCH RECORDING TIME WILL I GET ?

A: Our average recording time on our systems is approximately 30 days. If additional recording time is needed, extra memory can be added.

Q: DO I NEED A STATIC IP ?

A: In order to view your cameras remotely a static IP is not required, although if you have available extra static IP’s we can utilize one of the addresses

Q: IS REMOTE VIEW REQUIRED ?

A: Although our systems come with remote view capabilities, this feature is optional.

Q: DO I NEED A HIGH SPEED INTERNET CONNETION ?

A: Yes, high speed is required at the business location to view the cameras remotely.

Q: ARE YOUR CAMERAS WIRELESS ?

A: Our cameras are wired directly to the power distribution box. However we do offer some wireless applications.

Q: IS YOUR SYSTEM A DIGITAL VIDEO RECORDER ?

A: No our systems are digitally recorded onto a Windows based server, which is a DVS. This system is far superior to a DVR because our recorded footage is just as clear as the live view. Recorded footage can be searched with ease while highlighting specific objects to concentrate on.

Q: CAN I USE MY EXISTING CAMERAS ?

A: Yes and no. If your cameras have a BNC connection or run off RG59 coax, then we can use them. If your cameras have a phone-like connection, we cannot use them.

Q: DO YOU OFFER FINANCING ?

A: Yes, we are a preferred vendor of Marlin Leasing, a national leasing company that specializes in surveillance equipment. One to five year leases are available with $1 buyout at the end of the lease.

Q: CAN YOU COMBINE INSIDE AND OUTSIDE CAMERAS ON THE SAME SYSTEM ?

A: Yes, our outside cameras are installed in a heated weatherproof housing. Most of our business owners have both inside and outside cameras.

Q: DO YOUR CAMERAS HAVE ZOOM CAPABILITIES ?

A: Yes, all cameras can be digitally zoomed into on the recorded footage. Our Pan Tilt Zoom (PTZ) cameras can be zoomed in up to 600 yards optically live with no pixel loss.

Q: ARE AUDIO ZONES AVAILABLE ?

A: Yes, microphones are used as an extremely valuable tool, providing owners with the ability to hear interaction between customers and employees.